Thought Leadership

Our vision is to be a leading provider of strategy, business and technology services to businesses that want to improve profitability and return on assets. We believe having a point of view and vision for the industry makes this possible. We document our Points of View, Case Studies, Webcasts and Research to spark a discussion and trigger innovation in our customers and market.


Point of Views

  OCM
Promotional Forecasting
OCM
Enhancing mCommerce
Capabilities and
Customer Experience
OCM
Retail Legacy Systems
OCM
Change in the E-Suite
OCM
Omnichannel Fulfillment
Branding
Brand Connectivity
Omnichannel
Omnichannel Inventory
Accuracy
Software Selection
Software Selection
Customer
Experience
The New Customer
Experience
Clustering
Retail Clustering
Methods
Business Req
Writing Business
Requirements
OOTB
Out-of-the-Box PLM
Experience Manager
The Experience Manager
Inventory
Inventory Accuracy
ERP
The State of
Retail ERP
A New Era for Retail Store Associates
Store Labor and
Role Transformation
Designing the Future with Supply Chain Transparency
Ethical
Fashion
Enabling Efficiency in an On-Demand World
PLM
Mobility
The Power of Brick and Mortar Retailing in the Omnichannel Experience
The Role of
the Store
Laying the Foundation for Optimizing Information
Data Visibility
and Analytics
The Art of Customer Engagement
Social
Clienteling
Fact vs. Fiction
Retail Solution
Implementations
Where Are My Products?
Omnichannel
Inventory Optimization
And the Art of Omnichannel
eCommerce
Omnichannel Strategy
The Keys to Project Success
Project
Management
The Essential Value of Organizational Change Management
Defining
Change Management
Dispelling the Myths in Today's Retail Environment
The
Customer Experience
Creating Efficient and Effective Inventory Assortment
Customer Satisfaction
vs. Store Sales
Optimizing Layaway Programs to Benefit the Retailer's Bottom Line
The Layaway
Challenge
Implementing the Right Channel Strategy
Omnichannel Pricing
Approaches
Considering Purchasing Factors Impacting Sourcing Costs
Total Cost
to Serve
Fostering Merchandising Innovation
Business Excellence
Teams
Creating a Framework for an International Retail Expansion Assessment
International
Expansion
Laying the Groundwork for a Successful Communication Strategy
Change Management Communication
Developing the Appropriate Product Mix and Inventory Level to Maximize Sales and Profit
Fashion vs. Basic
Assortment Planning
Crowdsourcing, Collaborative Design and Other Innovative Tactics
Linking Product Development
to the Customer
The Seven Tenets of Mobile Retail
Mobile
Retail
A Five Step Roadmap to Getting Started with Groupon and other group buying companies
Group
Buying
Conducting a Comprehensive Operational Assessment
Store
Operations
Opportunity Prioritization and Approach
Retail Portfolio
Management
Not a One Person Job
Merchandising
Strategy
Assortment Planning: Retail Channel Assortment Planning Overview
Sales Versus
Space
The Proper Approach to Inventory Planning
Inventory Planning
Methods
Creative Financing and Invoicing Strategies to Improve Controls and Visibility
Setting Up Payment Terms
for Global Trade
From Unit Movement to Contribution Intelligence
Bringing Planning, Allocation
and Replenishment Together
Striking the Right Balance of Risk and Opportunity
Assortment Planning, Line
Reviews and Risk
 


Case Studies

    Core Merchandising and Finance Solution Selection
Core
Merchandising and
Finance Solution Selection

Merch Financial Planning ImplementationOmnichannel MFP
System
Implementation

PLM SelectionPLM Solution
Assessment
and
Selection

Finance and Human Capital ManagementCore Support
Systems
Package
Selection
Distribution Center IntegrationDC Integration
Design,
Requirements &
Roadmap
Price and PromotionPricing & Promo
Capabilities
Roadmap Development
Org DesignField and
Field Support
Organization
Design

MFPMerchandise
Financial
Planning (MFP)
System Selection

Ops Business PlanOperational
Strategy
Business
Plan
Global ExpansionInternational
Retail
Transformation
and Expansion
Merch SystemMerchandising
System
Implementation
PLMPLM Solution
Selection
and
Implementation
Supply Chain SystemsIntegrated
Supply
Chain
Implementation

Legacy SystemsLegacy
System
Replacement
Assessment
Item MasterItem Master
Assessment
and
Implementation
Merch QAQuality
Assurance
and
Risk Audit
inventory Retail
Inventory
Efficiency
Roadmap
Optimize PricePrice
Optimization
Solution
Implementation

Identify Tech CapabilitiesCapability
Identification and
Technology
Roadmap
PLMPLM
System
Implementation
PricingPricing
Capabilities
Assessment and
Roadmap

Store Ops Store Operations
Efficiency
Assessment
Store NumberingStore
Number
Expansion
Comp Store Sales Improvement InitiativeStore Operations
Improvements &
Organizational
Alignment
Business PlanBusiness
Plan
Development
Merch TrainingMerchandising
Training
Program

PLM Product Lifecycle
Management
(PLM)
System Selection

OMSOrder
Management
System Design
Integrated Planning Strategy and Package SelectionIntegrated Planning
Strategy and
Package
Selection
Comp Store Sales Improvement InitiativeComparable Store
Sales
Improvement
Initiative
Order Management Order
Management
System Selection
and Strategy

Promotional Capabilities Assessment Promotional
Capabilities
Assessment
PLM System Evaluation and SelectionPLM System
Evaluation
and Selection
Training Design, Development & DeliveryTraining
Design,
Development
and Delivery
Change Management ProgramChange
Management
Program
Price Optimization System SelectionPrice
Optimization
System
Selection
Fulfillment OptimizationFulfillment
Optimization
Change Management Stakeholder AnalysisChange Management
Stakeholder
Analysis

Organizational Design Training DeliveryOrganizational
Design Training
Delivery
Store Operations Process AssessmentStore Operations
Process
Assessment
Pre-Production and WIP TrackingPre-Production
and
WIP Tracking
Training 
Development Case StudyTraining
Development
Assortment
PlanningUser
Acceptance
Testing
Assortment
Planning Case StudyAssortment
Planning
Sourcing Application Implementation Case StudySourcing
Application
Implementation
Organizational Model Case StudyOrganizational
Model
Transformation
Aiming at the Right Software VendorSoftware
Strategy and
Selection

Implementation RoadmapSystems Implementation
Roadmap

Back of House Inventory ManagementStore Inventory
Management
Assessment
Supply Chain SystemsSupply Chain
Systems
Assessment
Retail Clearance Markdown StrategyMarkdown
Strategy
Merchandise Planning ImplementationMerchandise
Planning
Implementation

Retail Price ManagementRetail
Pricing
Initiative
Sourcing StrategySourcing
Strategy
PLM Design and ImplementationPLM System
Design and
Implementation
Retailer Technology StrategyStrategy, Process
Design, Roadmap
& Tech Selection
Supply Chain StrategySupply Chain Strategy Integrated Merchandise PlanningIntegrated
Merchandise
Planning
Commodities Strategy and ManagementCommodities
Strategy and
Management
Merchandising TransformationMerchandising
Transformation
Inventory Service Levels and ExceptionsInventory Service
Levels and
Exceptions
Optimizing the Private Label ProcessOptimizing the
Private Label
Process

Multi-Channel Planning Strategy and ProcessMulti-Channel
Planning Strategy
and Process


Research

Exec Summary
Unraveling the Mysteries of Assortment Planning: Executive Summary
Full Report
Unraveling the Mysteries of Assortment Planning: Full Report
Report
New Roles for Retail - Managing Store Labor in a Changing World
Exec Summary
Channel Integration in
the Store Research
Study: Executive Summary
Full Report
Channel Integration in
the Store Research
Study: Full Report
Big Data
The Big Deal About Big Data
Retailing Study: Executive Summary
Big Data
The Big Deal About Big Data
Retailing Study: Full Report
Going Glocal
Going 'Glocal' - International
Retailing Study
Retail Merchandising and Marketing Alignment Study
Retail Merchandising and
Marketing Alignment Study
Synchronizing Marketing and IT in the Era of Omni-Channel Retail
Synchronizing Marketing
and IT in the Era of
Omni-Channel Retailing
Synchronizing Marketing and IT in the Era of Omni-Channel Retailing
Cross-Channel Tech
Trends Study
Getting Back to Good: Pricing
Getting Back to Good:
Pricing


Webcasts

  Price
The Price is Right:
Strategies for
Omnichannel Pricing
OOTHB
Out of the Box
Implementation -
Proceed with Caution
OCMChange
Management
Linking Product Development to the CustomerLinking Product Development to the Customer Mobile Retail
Mobile
Retail
Group Buying
Group
Buying
Replenishment Process Tune-UpReplenishment Process Tune-Up
Approaches to SKU RationalizationApproaches to SKU Rationalization Merchandising Innovation: Measuring & Managing Big IdeasMerchandising Innovation: Measuring and Managing Big Ideas Planning, Allocation and Replenishment InnovationPlanning, Allocation and Replenishment Innovation